Build your expertise and certify more individuals with the Salesforce Partner Program voucher benefit. Learn how to request your voucher codes, which exams can be purchased with vouchers, information on rescheduling an exam, and information on voucher expiration.
Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, see how Brandon Van Galder uses an Omni-Channel flow to route and re-route incoming chats to multiple queues based on agent availability.
In today’s digital age, customer data plays a pivotal role in driving successful business strategies. Understanding your customers’ preferences, behaviors, and needs can significantly enhance your ability to deliver personalized experiences and build long-lasting relationships. This is where Customer Data Platforms (CDPs) come into play. Salesforce Customer Data Platform (CDP) is a powerful tool that enables businesses to centralize, unify, and leverage customer data to drive impactful marketing campaigns and deliver exceptional customer experiences. In this blog, we will explore the features and benefits of Salesforce CDP and how it can transform your customer engagement efforts.
Salesforce Marketing Cloud, a leading marketing automation platform, offers robust data integration capabilities that enable organizations to harness the full potential of their data. In this blog post, we will explore the importance of data integration in Salesforce Marketing Cloud, its benefits, and how it can drive effective marketing campaigns.
Efficiency and productivity are key factors in today’s fast-paced business world. To stay ahead of the competition, organizations need powerful tools that integrate seamlessly with their existing systems. Salesforce for Outlook is one such tool that brings the power of Salesforce directly to your Outlook email client. In this blog post, we will explore the benefits and features of Salesforce for Outlook and how it can revolutionize your sales workflow.
Integrating SurveyMonkey with Salesforce allows you to seamlessly collect and sync survey data directly into your CRM platform. By creating customized surveys through SurveyMonkey, you can effortlessly gather valuable feedback, ratings, and opinions from your customers. The integration enables automatic data capture and updates in Salesforce, ensuring that your customer records are up to date with the latest insights.
In today’s competitive business landscape, sales teams need robust tools and platforms to streamline their processes, enhance productivity, and drive revenue growth. Salesforce Sales Cloud emerges as a powerhouse CRM solution, empowering organizations to effectively manage their sales cycles, cultivate customer relationships, and achieve sales success. In this blog, we will explore the power of […]
In Summer ’23, admins can start taking advantage of reactivity with reactive formulas. Read this blog post to learn why reactive screens will transform the screen-building game for Flow and for the Salesforce platform as a whole.
In the ever-evolving world of customer relationship management (CRM) software, Salesforce stands tall as a leader. Among the myriad of powerful features it offers, Salesforce Flow emerges as a versatile tool that streamlines processes, empowers automation, and enhances the user experience. In this blog, we will explore the advantages of using Salesforce Flow and how it can revolutionize your organization’s efficiency and productivity.