Why We Built Our Own CRM — and What It Solved
Recruitment moves fast. Candidates come and go, clients need updates, and there’s never enough time in the day. Most recruiters use five or more tools just to stay on top of everything — job boards, LinkedIn, spreadsheets, email, WhatsApp, and a generic CRM that was never really designed for recruitment in the first place.
Embracing the Winter ’26 Release: A Note from Jay’s Desk
As we roll into the final quarter of the year, I’m thrilled to share what our team at JSBC Labs has been building toward: the Winter ’26 release. This is one of our most refined, user-centric updates yet—less about grand new features, and more about sculpting every interaction to be faster, cleaner, and more intuitive for our clients and their users.
Salesforce: The Platform Powering Modern Business Transformation
In today’s digital economy, agility isn’t optional — it’s survival. Businesses that thrive are those able to connect data, processes, and people seamlessly. That’s why Salesforce has become the world’s #1 Customer Relationship Management (CRM) platform, empowering companies of all sizes to transform how they sell, service, market, and grow. More Than a CRM While […]
Salesforce Unveils New Agentforce Builder & Expands Agentforce Suite
Salesforce is doubling down on its Agentforce platform with several ambitious updates, including a beta of the new Agentforce Builder, plus additions like Observability, Grid, and more. These enhancements aim to help businesses build, deploy, monitor, and scale AI agents more efficiently—and with greater control.
Winter ’26 Salesforce Flow
At JSBC Labs we live in Flow Builder—automating onboarding, dispatch ops, credit workflows, and the odd gnarly data cleanup. Winter ’26 doesn’t rewrite the rulebook, but it makes the day-to-day faster and saner. Here’s what stood out in hands-on testing across real client scenarios. TL;DR 1) The new debug experience (now great for Screen Flows) […]
AI Associate Certification Retirement: What JSBC Labs Clients Need to Know
Salesforce recently announced the retirement of its AI Associate certification—an important shift for professionals and organizations invested in AI-driven Salesforce solutions. Let’s explore the timeline, the new path forward, and how JSBC Labs can help you stay ahead. Key Dates You’ll Want to Remember Milestone Date Last day to register for the exam March 31, […]
Enabling Record Locking and Unlocking in Apex: A Quick Guide
Ever run into this frustrating little gem in your Salesforce deployment or Apex tests? System.NoAccessException: Apex approval lock/unlock API preference not enabled Yeah, us too. If you’re trying to use Approval.lock(record) or Approval.unlock(record) in Apex, Salesforce needs you to explicitly enable the feature first. Here’s how to do it — with a side of clarity […]
Salesforce Admins’ Roadmap for 2025 – AI and Beyond
As 2025 unfolds, Salesforce Admins are at the forefront of a transformative shift in the CRM landscape. With the rapid integration of AI, automation, and enhanced data capabilities, the role of the Admin is evolving from system maintenance to strategic enablement. At JSBCLABS, we believe it’s more important than ever for Admins to stay ahead […]
Transforming Business Operations with Salesforce
In today’s fast-paced digital economy, businesses need more than just basic tools to keep up—they need smart, scalable solutions that streamline operations and enable growth. That’s exactly where Salesforce comes in. At JSBC, we’re passionate about helping companies unlock the full potential of Salesforce to transform their daily operations and customer interactions. Key Ways Salesforce […]
Salesforce Mistakes to Avoid
Salesforce is a powerful CRM platform that can transform your business. However, like any complex system, it’s easy to make mistakes during setup and usage. These errors can lead to wasted time, poor adoption, and missed opportunities. To avoid such pitfalls, here are 8 common Salesforce mistakes—and practical tips on how to avoid them: 1. […]
