Recruitment moves fast. Candidates come and go, clients need updates, and there’s never enough time in the day. Most recruiters use five or more tools just to stay on top of everything — job boards, LinkedIn, spreadsheets, email, WhatsApp, and a generic CRM that was never really designed for recruitment in the first place.

At JSBC Labs, we saw this problem firsthand. Recruiters were spending more time managing systems than managing relationships. So, we built our own.

Our custom CRM, powered by Salesforce, was designed from the ground up for recruiters — not sales reps or marketers — and it solved some of the biggest frustrations we kept hearing about.

Disconnected Tools and Scattered Data

The problem: Recruiters were toggling between platforms to piece together the story of a candidate or client. Notes lived in emails, CVs were stored in folders, and follow-ups were lost in inboxes.

The solution: Our CRM integrates all these moving parts. Every candidate interaction, client update, and communication thread is stored in one central place — fully searchable, visible to your whole team, and accessible anywhere.

When you can see everything in one view, you can act faster and make better hiring decisions.

Manual Admin That Slows You Down

The problem: Recruiters were buried in admin — logging calls, updating statuses, sending repetitive follow-up emails.

The solution: Automation that actually helps. Our system automates everyday tasks like:

• Sending candidate confirmations and updates
• Scheduling follow-ups and reminders
• Logging communication history automatically

No more duplicate data entry. No more forgetting to follow up. You focus on conversations; the system takes care of the rest.

Lack of Visibility and Performance Insights

The problem: Recruiters had no clear way to track their pipelines, placements, or productivity in real time.

The solution: Custom dashboards built for recruiters — not accountants. Our CRM shows where every candidate is in the process, which clients need attention, and how close you are to your monthly targets.

It’s visibility that helps you make smarter, faster moves — and gives team leaders the insights they need without endless reporting.

Poor Candidate Experience

The problem: Candidates often felt forgotten once they hit “submit.”

The solution: Automated, personalised communication that keeps candidates informed and engaged throughout the process. No more silent gaps or missed updates — just consistent, human-sounding communication that strengthens your brand.

Designed by Developers Who Understand Recruiters

We didn’t just build a CRM — we built a workflow engine that mirrors how recruiters actually work. Every feature came from real-world feedback, and every automation was tested against one simple question:
Does this make the recruiter’s life easier and the candidate’s experience better?

At JSBC Labs, we don’t believe tech should replace the human side of recruitment. It should empower it. Our CRM was built to free recruiters from the noise — so they can focus on the people.