Part 2: Navigating the Salesforce Interface
While both Lightning Experience and Classic Experience offer similar functionalities, Lightning Experience is designed to be more intuitive and user-friendly. It features a modern interface with a cleaner layout and enhanced navigation. Here’s a quick comparison: Customizing the Salesforce Interface Example: To customize your home page in Lightning Experience, navigate to your home page and […]
Becoming a Salesforce Administrator
Part 1: Understanding the Salesforce Ecosystem Salesforce is a powerful customer relationship management (CRM) platform that helps businesses manage their interactions with customers and prospects. It’s a cloud-based solution, meaning you don’t need to install any software on your computers. Salesforce provides a centralized hub for storing and managing customer data, tracking sales opportunities, and […]
The Salesforce Winter ’25 release is on the horizon
The Salesforce Winter ’25 release is on the horizon, bringing several new features and enhancements. Here are some key details and preparation tips: Key Dates Release Weekends: The primary release dates are October 5, 2024, and October 12, 2024. You can check the specific upgrade date for your instance on Salesforce Trust. Preparation Steps Sandbox […]
Unlocking Success with Salesforce Sales Cloud: A JSBC Labs Perspective
In today’s fast-paced business landscape, effective sales management is the key to staying ahead of the competition. As a proud Salesforce partner, JSBC Labs is dedicated to providing world-class Salesforce solutions that empower businesses to achieve their sales goals. One of the most powerful tools in our arsenal is Salesforce Sales Cloud. In this blog, we’ll explore the myriad benefits of Sales Cloud and how it can transform your sales operations.
Navigating the Salesforce Ecosystem: Essential Resources for Beginners
Entering the Salesforce ecosystem can be both exciting and overwhelming due to its vastness and the continuous evolution of its products and features.
Embracing the Future: A Guide to Becoming a Salesforce Administrator
In the dynamic world of cloud computing, Salesforce has emerged as a powerhouse, revolutionizing how companies interact with their customers. At the heart of this transformation are Salesforce Administrators – the bridge between business and technology. This blog aims to guide aspiring Salesforce Administrators, shedding light on the role, skills required, and the path to success in this exciting career.
Automate This! — Power Up Your Einstein Bot with Flow
Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by #AwesomeAdmin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, see how Brandon Van Galder uses an Omni-Channel flow to route and re-route incoming chats to multiple queues based on agent availability.
What is a Salesforce Administrator?
Salesforce has become the go-to customer relationship management (CRM) solution for businesses of all sizes. Behind the scenes, there is a dedicated professional who ensures the smooth functioning of Salesforce, optimizes its capabilities, and supports the entire organization’s CRM efforts. That professional is the Salesforce Administrator.
Reactive Screen Components (Beta) | Learn MOAR Summer ’23
In Summer ’23, admins can start taking advantage of reactivity with reactive formulas. Read this blog post to learn why reactive screens will transform the screen-building game for Flow and for the Salesforce platform as a whole.