Salesforce Admins’ Roadmap for 2025 – AI and Beyond

As 2025 unfolds, Salesforce Admins are at the forefront of a transformative shift in the CRM landscape. With the rapid integration of AI, automation, and enhanced data capabilities, the role of the Admin is evolving from system maintenance to strategic enablement. At JSBCLABS, we believe it’s more important than ever for Admins to stay ahead […]

JSBC Labs

The Critical Importance of Skilled On-Call Staff in 2025: Ensuring Success with JSBC Labs

Stay agile in 2025 with JSBC Labs’ on-call staffing, offering rapid response, expert support, and cost-effective solutions to keep your business thriving.

Part 2: Navigating the Salesforce Interface

While both Lightning Experience and Classic Experience offer similar functionalities, Lightning Experience is designed to be more intuitive and user-friendly. It features a modern interface with a cleaner layout and enhanced navigation. Here’s a quick comparison: Customizing the Salesforce Interface Example: To customize your home page in Lightning Experience, navigate to your home page and […]

Becoming a Salesforce Administrator

Part 1: Understanding the Salesforce Ecosystem Salesforce is a powerful customer relationship management (CRM) platform that helps businesses manage their interactions with customers and prospects. It’s a cloud-based solution, meaning you don’t need to install any software on your computers. Salesforce provides a centralized hub for storing and managing customer data, tracking sales opportunities, and […]

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