Salesforce Unveils New Agentforce Builder & Expands Agentforce Suite
Salesforce is doubling down on its Agentforce platform with several ambitious updates, including a beta of the new Agentforce Builder, plus additions like Observability, Grid, and more. These enhancements aim to help businesses build, deploy, monitor, and scale AI agents more efficiently—and with greater control.
JSBC Labs Earns Listing on UK Recruiter Directory
We’re proud to announce that JSBC Labs has been officially featured in the UK Recruiter directory, a vital resource for recruitment and HR professionals. This achievement further elevates our presence in the recruitment tech ecosystem and reinforces our commitment to delivering Salesforce excellence to industry leaders.
We’re Officially Part of The Recruitment Network
We’re thrilled to announce that JSBC Labs is now an official member of The Recruitment Network (TRN) — the fastest-growing recruitment community dedicated to driving performance, productivity, and profitability across the industry.
Winter ’26 Salesforce Flow
At JSBC Labs we live in Flow Builder—automating onboarding, dispatch ops, credit workflows, and the odd gnarly data cleanup. Winter ’26 doesn’t rewrite the rulebook, but it makes the day-to-day faster and saner. Here’s what stood out in hands-on testing across real client scenarios. TL;DR 1) The new debug experience (now great for Screen Flows) […]
AI Associate Certification Retirement: What JSBC Labs Clients Need to Know
Salesforce recently announced the retirement of its AI Associate certification—an important shift for professionals and organizations invested in AI-driven Salesforce solutions. Let’s explore the timeline, the new path forward, and how JSBC Labs can help you stay ahead. Key Dates You’ll Want to Remember Milestone Date Last day to register for the exam March 31, […]
Enabling Record Locking and Unlocking in Apex: A Quick Guide
Ever run into this frustrating little gem in your Salesforce deployment or Apex tests? System.NoAccessException: Apex approval lock/unlock API preference not enabled Yeah, us too. If you’re trying to use Approval.lock(record) or Approval.unlock(record) in Apex, Salesforce needs you to explicitly enable the feature first. Here’s how to do it — with a side of clarity […]
Salesforce Crowned Best Software Company of 2025, Outranks Google and Microsoft
London February 20, 2025 – Salesforce has officially been crowned the world’s top software company for 2025, according to G2’s annual Best Software Companies rankings This achievement highlights Salesforce’s continued dominance in the software industry and marks a significant milestone: the cloud-based CRM leader has outranked tech giants including Google and Microsoft on G2’s influential […]
SourceWhale vs. ZoomInfo: Which Sales Intelligence and Recruitment Tool Is Right for Your Business?
In today’s competitive market, businesses and recruiters rely on accurate, actionable data to source leads and top talent. Two prominent players in the field—SourceWhale and ZoomInfo—offer robust solutions for finding prospects and candidates. But which one is right for your organization? In this post, we’ll compare these two platforms across several important criteria, including key […]
Salesforce CRM Development Services
In today’s competitive business environment, managing customer relationships effectively is crucial for sustained growth and success. Salesforce, a leading Customer Relationship Management (CRM) platform, offers powerful tools to streamline sales, marketing, and customer service operations. However, to fully harness its potential, businesses need skilled Salesforce CRM developers who can tailor the platform to their unique […]
Unlocking Career Opportunities as a Salesforce CRM Developer
In today’s digitally driven business landscape, Customer Relationship Management (CRM) systems are pivotal for managing interactions with current and potential customers. Among the various CRM platforms, Salesforce stands out as a leader, offering robust solutions that drive sales, customer service, and marketing efforts. This prominence has paved the way for specialized roles like the Salesforce […]
